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What to do if you are worried about an adult

Coronavirus - ADVICE and INFORMATION


Public Health

Public Health have developed a population level questionnaire to support our understanding of the positive and negative impacts of Covid19 in Sheffield within our communities. 

Here is the link: https://sheffield.citizenspace.com/performance-research/coronavirus-rapid-health-impact-assessment

This questionnaire asks a range of questions (mainly multiple choice) about how the experience of Covid19 has been in terms of loneliness, mental health, employment, income, health behaviours, active travel, access to services, where people get their information from  on Covid19, digital inclusion, home schooling, people’s experience of shielding or having Covid19, information about health conditions and managing these during the pandemic, future concerns people may have about the virus. 

It should take around 10-15 min to complete the questionnaire.

Thank you in advance and best wishes

Social Care Institute of Excellence

Please click the link to find lots of interesting resources.  

COVID-19 resource hub for social care | SCIE

NHS Face covering information

Please follow the link to find advice on mask / face coverings.


Mask exemption cards Face covering exemption cards

Adult social care information on the Council website

There are now two new pages on the Council website providing COVID-19 information and advice to people and families  and to adult social care providers.

The pages are designed to give the latest information about changes to services, practice updates and links to relevant sources of support and guidance – including the latest Government guidance.

In addition to this, the Coronavirus - support for people page provides a useful summary of sources of support for people during the pandemic – including details of

  • the COVID-19 community helpline
  • emergency foodbanks
  • support for people who are, or who are at risk of becoming, homeless
  • support for people with drug or alcohol problems
  • support for people experiencing domestic abuse
  • bereavement support.

Department of Health and Social Care COVID-19 app

The Department of Health and Social Care has launched a new app to support people who work in social care in England. The app contains the latest Coronavirus (COVID-19) guidance, social care news, learning resources and details of mental health support and advice.

You can download the app from Google Play or the App Store (search for ‘Care workforce’), or access the content online at Care Workforce COVID-19 app.

COVID-19 Safeguarding Arrangements

During this difficult time partners across the Sheffield Adult Safeguarding Partnership are working to their contingency plans to ensure that resources are focused on the most vulnerable.  The Partnership urges everyone to follow the appropriate local and national guidance. Please remember that individual, professional and agency responsibilities to protect those at risk still continue, and we should all be acting with their best interests uppermost.   It is important that everyone remembers that safeguarding can only be effective where there are strong and open links between individual practitioners and agencies, and that good and prompt communication, and the sharing of relevant information, will help ensure that people remain safe, especially at this time. 

All of our face to face safeguarding adult training has now been cancelled until further notice.

  • If it is an emergency and you think that an adult may be in immediate danger please contact the emergency services directly by calling 999.
  • If you need to contact the Sheffield First Contact to make a safeguarding referral about an adult at risk of abuse or neglect, please telephone 0114 2734908.

It is important to use official sources of information for updates and advice.

Information from the NHS - www.nhs.uk/coronavirus

Advice and updates from the Government, including stay at home advice and guidance for employers, employees and businesses - www.gov.uk/coronavirus

Here is a leaflet giving you tips on how to keep safe when self isolating.  It also has useful contact details. 

Coronavirus - keeping safe

Coronavirus - Here is an easy read version all about it.

Test & Trace.

Safeguarding information for volunteers

Waltham Forest Council has produced a short video for volunteers who are working anywhere to support their local residents. The video is to raise awareness with volunteers of safeguarding for children and vulnerable adults, and tell them what to do if they see something that does not feel right. The message is: if you see something, say something.

There is also a poster that backs up this message as well as a leaflet with further information

Information for those affected by Domestic Abuse

Information is available here

Guidance for supporting those with hearing and sight impairments Guide 1Guide 2

Many self-isolating over 70’s may be further impacted by their deteriorating hearing and sight.  Here are a series of guides and a COVID-19 information from the Centre for Independent Living, advice and resources web page to help everyone understand what some of the issues might be and some potential solutions when needing to communicate with this group of vulnerable people in the community.


Dementia UK advice follow the link https://www.alzheimers.org.uk/get-support/coronavirus-supporting-person-dementia-home#content-start


Simple guidance on preventing the spread of infection

This information is to support you to remain safe at home during the Corona virus/COVID 19 crisis by learning how to maintain a clean environment, to prevent the spread of infection.


This information is to support you to remain safe at home during the Corona virus/COVID 19 crisis by learning how to maintain a clean environment, to prevent the spread of infection.

Infection Prevention and Control

Infection is - where the body is invaded by a harmful organism (pathogen) which causes disease or illness

Infections can be localised or can affect the whole body.

Pathogenic organism a pathogen or infectious agent is a biological agent that causes disease or illness to its host.

These can be bacteria like salmonella, viruses like CODIV 19, fungal infections like Athlete’s foot or parasites like scabies.

Infection requires ideal conditions for growth:

Time Warmth Sources/host Moisture

 Who may be at risk to an infection?

Particular groups of people may be more at risk to infection Infectious diseases, for susceptible people, elderly, where the individual’s immune system is compromised.

If these groups become infected the symptoms may be serious and become life threatening, due to micro-organisms which cause illnesses, and are resistant to antibiotics.

Spread of Infection In order for the spread of infections to take place the chain of infection must be complete.

The chain of infection provides an overview of the process by which a person acquires any type of infection. Breaking the link or cycle is necessary to prevent the spread of infection

Guidance on how to avoid catching or spreading corona virus (government guidance)


Wash your hands with soap and water often- for at least 20 seconds

Always wash your hands when you get home after being out.

Use hand sanitiser gel if soap and water are not available.

Cover your mouth and nose with a tissue or your sleeve (not your hands) if you cough or sneeze

Put used tissues in the bin straight away and wash your hands afterwards.

Try to avoid contact with people who are unwell.


Do not touch your eyes, nose, mouth if your hands are not clean.

Hand Washing – for at least 20 seconds

NHS guidance on how to prevent germs spreading in your home.

Germs can be spread from person to person or by touching unclean equipment or surfaces.

To stop the spread of germs, focus your efforts on cleaning areas in the house where germs are more likely to spread, such as the kitchen and toilet. Use either soap and hot water to rinse the germs away, or a disinfectant to kill them.

Make sure you dry surfaces such as worktops and chopping boards thoroughly after cleaning. Dampness helps any remaining germs to survive and, if there's enough water, multiply.

You should clean germ hotspots on a regular basis after use, rather than the customary once-a-week deep clean. 

Cleaning aids, such as cloths or mops, must be germ-free or they'll spread germs to other surfaces.

Here are some general cleaning tips to help prevent the spread of germs in your home:

Cloths and sponges - use disposable cloths or paper towels when possible, reusable cloths should be disinfected or washed at 60C (140F) after each use.

Washing-up brushes - wash brushes in a dishwasher regularly or clean with detergent and warm water after each use.

Mops and buckets - use two buckets for mopping – one for detergent and the other for rinsing, mops and buckets should be cleaned and dried after each use.

Toilet - keep the U-bend and toilet bowl clean by flushing after each use, use a toilet cleaner and brush every few days, limescale should be regularly removed using a descaling product, keep the toilet seat, handle and rim clean by using a disinfectant.

Baths and sinks - clean baths and sinks frequently, if they're used regularly, use disinfectant if they've been used by someone who's ill.

Showers - clean shower trays frequently, if used regularly, if a shower hasn't been used for a while, let it run with hot water before using it.

Tiles and shower curtains- keep tiles and grout in good condition, clean shower curtains frequently.

Kitchen - ensure food-preparation surfaces are clean before use, use separate chopping boards for uncooked food – such as raw meat – and food that doesn't need cooking, like salad leaves, wash and dry your hands after handling foods such as raw meat, clean surfaces immediately after use.

Floors - clean floors regularly with warm water and detergent to remove visible dirt, if soiled with vomit, urine or poo, the floor should be cleaned using a disposable cloth and warm water, then disinfected – make sure the floor is dry before allowing children on it.

Carpet and soft furnishings steam cleaning is effective against germs on carpets and furnishings, curtains can be cleaned by laundering or disinfected by steam cleaning.

Pets and other animals - keep pet food separate from human food, always wash your hands after touching animals and their food, toys, cages and litter trays, dishes, utensils and tin openers used for pet food should be stored separately.

Toys - clean hard or plastic toys by washing them and putting them away once they're clean and dry some soft toys can be cleaned in the washing machine.

Laundry wash your hands after handling dirty laundry, all underwear, towels and household linen should be washed at 60C (140F) or at 40C (104F) with a bleach-based laundry product to prevent germs from spreading, don't leave laundry in the washing machine – any remaining germs can multiply rapidly

Waste disposal always wash your hands after handling waste material, throw rubbish away carefully to avoid attracting vermin and insects.

Supporting people who are isolated or vulnerable during the COVID-19 crisis

Professionals are in a good place to help people feel connected and safe during this public health crisis. This summary shares information, resources and ideas which can be shared with the people you support.

COVID-19: Supporting autistic people and people with learning disabilities

Guides for families and professionals supporting autistic adults and adults with learning disabilities during the coronavirus (COVID-19) crisis. Includes guidance for social workers and occupational therapists, for care staff, and for carers and family.

Roma Community Advice

All Professional working with the Roma community to please share the above link

Learning difficulties or Autism materials to help understand Coronavirus

People with a learning disability or autism may have more difficulty understanding the changes to their life and community. These You tube videos help to explain why there are so many changes to ordinary life, and that the changes are temporary. The changes may include why people are not visiting, why support staff might be wearing masks, gloves and aprons, and why people cannot go out to the usual places.

Explaining coronavirus for people with learning disabilities (YouTube video)

Explaining social distancing for people with learning disabilities (YouTube video)

Here is a link to an easy read version of Coronavirus advice Coronavirus easy read


This online resource has an array of ideas for supporting people living with dementia during lockdown, both in the community & residential care settings. There is also a link where you can submit your own ideas to share best practice with others.


Contact Details


Safeguarding People in Closed Environments

With many establishments having closed door polices or restricted visiting to manage the spread of Covid-19 it is more important than ever that all professionals are vigilant. This tool from ADASS pulls together evidence on what to look out for when reviewing placements or closed environments and is aimed at Managers and front line workers.